Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions (“Terms”) govern your use of the RoomsPlusMore website and application operated by CANUSA REI Ventures Ltd. (“RoomsPlusMore,” “we,” “us,” or “our”). By accessing or using RoomsPlusMore, you agree to these Terms. If you do not agree, please do not use the service.

These Terms apply to use of the RoomsPlusMore website, application, and related communications. They do not replace a lease, tenancy agreement, membership agreement, rental agreement, occupancy document, property rule, service-exchange agreement, rental-application acknowledgement, or any other agreement that is separately executed or required by law.

2. RoomsPlusMore Services

RoomsPlusMore provides online tools that may include rental and property information, housing applications, bookings, tenant and account management, rent and payment information, maintenance requests, communications, and related property-management functions. Features available to you depend on your account, role, and how the service is used.

3. Accounts and Information

You are responsible for the information you provide and for keeping your account credentials confidential. Provide accurate information and keep it reasonably current. You are responsible for activity that occurs under your account, except where we determine that unauthorized access was not caused by you. Notify us promptly if you believe your account has been compromised.

4. Applications, Rentals and Housing

Using RoomsPlusMore, submitting a housing or rental application, receiving communications, or viewing a listing does not by itself create a tenancy, lease, occupancy right, or guarantee of housing.

Actual housing, occupancy, rent, and related rights and duties may be governed by separate agreements and by applicable law. Nothing in these Terms waives statutory tenant, housing, consumer, or privacy rights that cannot be waived.

Application checkboxes, signatures, occupancy paperwork, leases, and other documents collected or stored in RoomsPlusMore remain separate from these website Terms.

5. Payments

Online payments may be processed by third-party processors. RoomsPlusMore uses Stripe. Card and bank details are entered in the processor’s forms. Payment amounts, due dates, and other payment obligations may also be governed by an applicable rental, tenancy, membership, booking, or similar agreement, and by applicable law.

These Terms do not set fees. Any fees that apply, if any, are described in the relevant listing, invoice, booking, or separately executed agreement, or by the payment processor.

6. SMS / Text Message Terms

These SMS terms describe the RoomsPlusMore text messaging program. The business identity for this SMS program is RoomsPlusMore, operated by CANUSA REI Ventures Ltd. RoomsPlusMore is a property-management and housing website and application. SMS messages relate to that product and service.

SMS use cases include rental and housing applications; showing or appointment information; account notifications; booking and housing communications; rent and payment notifications; maintenance; and property or tenancy-related communications.

By providing your mobile phone number and agreeing to receive text messages, you consent to receive transactional and operational SMS messages from RoomsPlusMore, operated by CANUSA REI Ventures Ltd., relating to RoomsPlusMore at the number provided. Messages may be sent using automated technology. Consent to receive SMS messages is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Carriers are not liable for delayed or undelivered messages.

For additional assistance, contact support@roomsplusmore.com.

Opting out of SMS does not necessarily prevent other permitted communication methods, such as email, in-app messages, or postal mail, when communication is necessary. Reply STOP to opt out of SMS; that opt-out applies to SMS and does not by itself stop all other permitted communications.

Delivery of SMS is not guaranteed and may depend on your carrier or network.

We may use service providers, including messaging and communications providers such as Brevo, to send SMS messages. Those providers may process telephone numbers and message data only as necessary to send communications on our behalf. SMS consent is not shared with third parties or affiliates for their own marketing or promotional purposes.

How we handle mobile numbers, SMS information, and related consent is described in our Privacy Policy.

7. Email and Electronic Communications

We may send operational email and, where you have provided a number and applicable consent, SMS about your account, applications, bookings, payments, maintenance, and other service-related matters. You can manage some email preferences in the product where those settings are available. These Terms do not claim that you have consented to marketing communications unless you separately agree to them.

8. Acceptable Use

You agree not to:

• Use RoomsPlusMore for unlawful, harmful, or fraudulent purposes
• Interfere with or disrupt the service, other users, or related systems
• Attempt to access accounts, data, or features you are not authorized to use
• Upload or transmit content you do not have the right to share, or that is illegal or abusive
• Misrepresent your identity or the information you submit, except for honest mistakes you correct promptly

9. User-Submitted Content

You retain ownership of content you submit, such as listings, applications, messages, documents, images, and posts. You grant RoomsPlusMore permission to host, store, process, display, and otherwise use that content only as needed to operate and provide the service, including sharing it with authorized users (for example, property owners, managers, or applicants) when a feature requires it. We do not claim ownership of your content.

10. Third-Party Services

RoomsPlusMore uses third-party services to operate the platform, including payment processing (Stripe), email and SMS communications (Brevo), and hosting or infrastructure providers. Those providers have their own terms and privacy practices, which may also apply when you use the relevant features.

11. Availability and Changes

We may change, suspend, or discontinue features from time to time. We do not promise that RoomsPlusMore will be uninterrupted, error-free, or available at all times. Planned or unplanned downtime, maintenance, and third-party outages may occur.

12. Disclaimer

RoomsPlusMore is provided for property-management and housing-related workflows. To the extent permitted by applicable law, we provide the website and application on a commercially reasonable basis and do not guarantee specific housing outcomes, uninterrupted operation, or that listings or user-submitted information are complete or error-free. Nothing in these Terms excludes or limits rights or remedies that cannot be excluded or limited under applicable law, including statutory housing, consumer, or privacy rights.

13. Limitation of Liability

To the extent permitted by applicable law, RoomsPlusMore, operated by CANUSA REI Ventures Ltd., is not liable for lost profits, lost data, or indirect, incidental, or consequential damages arising from your use of the website or application. Our liability for claims arising out of these Terms is limited to amounts you paid to RoomsPlusMore, if any, for use of the website or application during the twelve months before the claim, except where applicable law requires otherwise.

These Terms do not override statutory housing, tenant, consumer, or privacy rights, and do not limit liability that cannot be limited under applicable law, including liability for fraud or willful misconduct.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify RoomsPlusMore against reasonable losses, costs, and expenses arising from your unlawful use of the service or your misuse of the service in violation of these Terms, including content you submit that you were not entitled to provide. This does not require you to indemnify us for our own unlawful conduct or for matters that applicable law does not allow to be shifted to you.

15. Privacy

How we collect, use, and share information is described in our Privacy Policy.

16. Changes to Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Continued use of RoomsPlusMore after an update means you should review the revised Terms.

17. Contact

For questions about these Terms, contact RoomsPlusMore using the Feedback option on the website or by email at support@roomsplusmore.com.

If you have an account, you may also reach us through the communications features available after you sign in.